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We are a Shopify agency Cardiff businesses use when they want an online shop that actually takes orders, not just one that looks nice in a screenshot. As Certified Shopify Partners we design and build the store, set up payments, shipping and tracking, and stay on hand once it is live. Store builds start from £500 plus VAT, with the full price agreed in writing before we begin.
Theme builds get you selling quickly, and custom Liquid code covers the things a theme cannot do, such as product builders or trade pricing. We tell you which your shop needs before you pay for it.
Selling on WooCommerce, Wix, Squarespace or Etsy? We move your products, customers and order history across, and set up redirects so the pages Google already knows keep working.
Card payments, Shop Pay, delivery zones, VAT and Google Analytics are configured and tested before launch, so the first order goes through cleanly and you can see where it came from.
Monthly support from £99 plus VAT covers fixes, app updates and small changes, on a rolling basis. Skip it if you would rather run the store yourself.
Most Cardiff shops we are asked to look at do not have a traffic problem. People arrive, browse a few products and leave. The reasons are usually dull and fixable: delivery costs hidden until the last step, product pages with one photo and two lines of text, a slow theme weighed down by apps nobody uses any more.
Shopify makes it easy to open a store in an afternoon, which is why so many look alike. Customers in Cardiff have the same big retailers a click away as everyone else, so an independent shop has to be clearer, quicker and more trustworthy than those, not just prettier.
So as a Shopify agency working with Cardiff shops, we start with the numbers you already have. Where people drop out, which products get viewed but never bought, what customers ask before they order. The design follows from that rather than from whatever theme happened to be trending.
If your current store only needs a handful of changes, we will say so. Fixing the checkout and the product pages often does more than a rebuild, for a fraction of the cost.
To be straight with you, Primedia has no Cardiff office. We work from Swansea, three quarters of an hour east on the M4, and drive over to meet whenever a proper sit down beats a phone call.
A Shopify build rarely needs anyone in the room. You watch the store take shape on a preview link, leave comments where they apply, and the shop only opens once you are happy with every page. Plenty of Cardiff clients only meet us on video.
We will need your product photos. Your own, or the ones your suppliers provide, are fine. We do not run photo shoots, but we design the banners, collection graphics and email headers so the store looks finished from the first day.
Lower Swansea overheads are part of why a Cardiff store from our Shopify agency starts at £500, well below what city centre firms tend to quote.
Selling online from Cardiff looks different depending on what you sell and who buys it. These are the four kinds of shop we are asked to build most often.
We also handle web design in Cardiff for businesses that do not need a shop, SEO in Cardiff and Google Ads in Cardiff.
Independent shops adding online sales to a busy counter. Stock has to stay in step between the till and the website, so Shopify POS and one shared inventory matter more than fancy design.
Small brands selling food, drink, prints and handmade goods. Strong product pages, gift options and simple delivery pricing do most of the selling.
Wholesalers and distributors selling to the trade. Customer accounts, trade price lists and bulk ordering keep repeat buyers ordering online instead of by phone.
Boutiques, gift shops and health businesses with a loyal local following. Click and collect alongside delivery tends to lift orders straight away.
Our store builds start from £500 plus VAT. Bigger catalogues, custom features or a migration from another platform cost more. Either way the price is fixed in writing first.
Yes, we are Certified Shopify Partners, which means we build and manage stores on the platform day to day. The store is set up in your name, so you own it outright.
Ask to see stores they have actually built, who owns the account afterwards and what happens if you leave. A good agency will talk about orders and conversion rates, not just how the homepage looks.
Yes. We move products, customers and order history, then redirect your old product addresses so you keep the Google rankings you have already earned.
If selling online is the main job, Shopify. If you mostly need to win enquiries and only sell a few items, a WordPress site is often cheaper, which is what our web design in Cardiff service covers.
Usually, yes. We look at the theme, the apps and the checkout, remove what is slowing it down and fix what is losing sales. Share the link and we will point out the first things we would change.
A straightforward theme build can be live in around two weeks once we have your products and photos. Larger stores and migrations usually take four to six weeks.
Yes. We do not run photo shoots, so we use your own photos or the ones your suppliers provide. We design the banners and graphics around them so the store still looks polished.
Yes. Card payments, Shop Pay, delivery zones and rates, VAT settings and Google Analytics tracking are all set up and tested before the store opens. Shopify's own help centre covers the settings in detail if you want to see how they work.
No. We are based in Swansea, roughly 45 minutes from the city, and meet Cardiff clients in person when that helps. The build itself happens in Swansea and you follow it on a preview link.
Shopify charges its own monthly plan, paid to them directly. Our support is optional, from £99 a month plus VAT, rolling month to month with no long contract.
Yes. Shopping ads through our Google Ads in Cardiff service usually bring the first sales quickest, and search work builds steadier traffic over time.
If your store gets visitors but not orders, send me the link. I will tell you honestly where I think the sales are being lost, and whether it needs a rebuild or just a few careful fixes.
Before we start, what should I call you?
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