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Stop worrying about updates and bugs. We keep your store running perfectly.

Running a store is hard enough without worrying about technical glitches. We act as your insurance policy, monitoring your site 24/7 and fixing issues before your customers even notice them.

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1. Proactive monitoring

We don’t wait for you to tell us something is broken. Our systems check your store’s uptime and functionality constantly. If a checkout page errors or an image fails to load, we know about it instantly.

Welsh Shopify development and design agency
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2. Safe theme & app updates

Updating a theme or an app can sometimes break your layout. We handle all updates in a safe ‘staging’ environment first, ensuring everything works perfectly before pushing it live to your customers.

Welsh Shopify development and design agency
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3. On-demand bug fixing

Got a small tweak you need doing? A banner that needs changing or a button that isn’t working? Just email our support desk. We handle the small, annoying technical tasks so you can focus on marketing.

Welsh Shopify development and design agency

Your dedicated technical team, for a fraction of the cost.

Hiring an in-house developer is expensive. Partnering with us gives you access to a team of Shopify experts whenever you need them. Whether it’s an emergency fix on a Sunday or a routine monthly check-up, we ensure your digital shop floor is always open for business.

24/7 Uptime Monitoring

We keep a constant watch on your server response times and availability. If your store goes down, we are alerted immediately and jump into action to get you back online.

App Conflict Resolution

Installing too many apps can cause code conflicts. We audit your installed plugins, remove the ones you don't need, and fix any clashes that are breaking your site's functionality.

Security & Backups

We ensure your store data is backed up regularly and your security settings are tight. We protect your business and your customer data from potential threats.

Monthly Health Reports

We value transparency. Every month, you receive a plain-English report showing exactly what we've updated, what we've fixed, and how your store's performance has improved.

Need a safety net for your store?

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