Primedia Marketing developed a bespoke AI-powered property management system for Morgan Jones Property that has transformed how the agency operates day-to-day. Replacing expensive off-the-shelf tools like RentPro, our custom-built platform automates critical workflows that staff previously handled manually, from automatically scheduling EPC renewals with contractors when certificates expire, to an intelligent email processing system that reads incoming correspondence, extracts context, and triggers the appropriate follow-up actions. At its core sits a built-in RAG (Retrieval-Augmented Generation) system that gives every team member instant, contextual access to the full knowledge base, every landlord, tenant, property, and historical interaction, making the platform feel like a colleague who knows everything about the business.