Stop drowning in admin. Start automating.
Is your business held back by manual data entry? In the modern economy, speed wins. As a specialist AI & Automation agency in South Wales, we build custom software solutions that do the heavy lifting for you. From AI voice agents that answer the phone 24/7 to intelligent databases that organise your files, we turn chaotic processes into streamlined, automated workflows. Stop paying humans to do robotic work.
AI voice agents
Never miss a lead. We deploy AI voice assistants that can handle inbound customer service calls or outbound appointment setting 24/7.
Custom LLMs
Your own private ChatGPT. We train models on your specific business data, allowing staff to ask questions and get accurate, cited answers instantly.
Workflow automation
We use tools like Zapier and Make.com to connect your apps. When a sale happens, we automatically generate the invoice, email the client, and update your CRM.
Data extraction
Stop manual entry. We build AI tools that read PDFs, invoices, and receipts, extracting the key data and pushing it directly into your accounting software.
Businesses that use AI automation save an average of 30% on operational costs. We build the systems that give you your time back.
Intelligent business systems
You own the system
We don't charge 'per user' fees forever. We build the custom software for you, and once deployed, you own the intellectual property and the system.
Backend databases
Spreadsheets don't scale. We build secure, cloud-based SQL/NoSQL databases to house your customer and product data, ensuring it is safe and accessible.
Document search
Find anything instantly. Our 'Chat with Files' systems allow you to search through thousands of internal documents to find specific clauses or technical specs.
CRM integration
Your data should live in one place. We sync your marketing, sales, and support tools so you have a single source of truth for every customer interaction.
Custom dashboards
Visualise your success. We build custom admin panels using Retool or React that give you a real-time overview of your KPIs and business health.
API development
If software A doesn't talk to software B, we write the code to make it happen. We build custom API endpoints to bridge the gaps in your tech stack.
Custom AI solutions for growth
Real automation goes beyond simple triggers. We implement Retrieval-Augmented Generation (RAG) systems. This allows us to feed your entire company knowledge base—PDFs, spreadsheets, past emails—into a private AI. The result? A system that can answer any question about your business instantly, with 100% accuracy, empowering your team to make faster, data-backed decisions without trawling through shared drives.
We connect the dots between your software ecosystems. If your CRM doesn’t talk to your accounting package, or your website doesn’t sync with your stock system, we build the API bridges to fix it. We remove the “copy-paste” tasks that eat up your day, reducing human error to near zero and ensuring your data integrity is pristine across all platforms.
Furthermore, we design these solutions to grow with you. Unlike off-the-shelf software that you might outgrow in a year, our custom architectures are built on scalable cloud infrastructure. Whether you process 100 orders a day or 10,000, the system adapts effortlessly, ensuring your operational backbone remains robust regardless of your transaction volume.
Your technical automation partners
We don’t just sell you a piece of software and walk away; we act as your fractional CTO (Chief Technology Officer). We start by deeply analysing your business bottlenecks, mapping out every manual touchpoint in your current workflow. We then design custom architectures to solve them—whether you need a backend database to track complex logistics or an automated email sequence that nurtures leads for months.
We believe in open standards and future-proofing. We build systems that you own and control, ensuring you aren’t locked into expensive proprietary platforms that stifle your growth. We document every line of code and every workflow, handing over a complete “instruction manual” for your business’s digital brain.
Our partnership extends beyond the build. As AI technology evolves at breakneck speed, we keep you ahead of the curve. We provide ongoing support and optimisation, identifying new opportunities to deploy the latest LLM advancements or automation tools within your existing stack, ensuring your competitive advantage is maintained year after year.
AI experts in South Wales
Based in South Wales, we bring Silicon Valley tech to local businesses. We understand that SMEs in Swansea and Cardiff need efficiency to compete with national giants. We provide the face-to-face consultancy required to understand your unique workflows, combined with world-class development skills to automate them. We help you scale your output without scaling your overheads.
Why automate?
Automation is the only way to scale without hiring more admin staff. By handing repetitive tasks to software, you free up your human team to focus on creativity, strategy, and closing deals.
Local & national service
We provide the strategic oversight of a CTO with the hands-on code skills of a developer. We work with clients in Wales to modernise their operations, giving them a competitive edge over slower, manual competitors.
The efficiency gap
The gap between businesses that use AI and those that don't is widening. We help you cross that gap. We audit your current processes, identify the waste, and deploy the code to fix it.
Sector solutions
For law firms, we automate document drafting. For estate agents, we automate tenant onboarding. For logistics, we automate route planning. We build the tool that fits your specific industry problem.
Automation success stories
AI & automation FAQs
How much does a custom AI system cost?
We offer bespoke pricing based on the complexity of the system. Simple workflow automations (like email parsing) start from £500. Complex custom software with trained LLMs and database integration is quoted on a project basis.
Am I tied into a long-term contract?
No. We are confident that you will be happy with our results, so we don’t feel the need to tie you down. Unlike many agencies that require 6 or 12-month commitments, we offer flexible agreements with no lengthy contracts, giving you peace of mind and total control over your marketing budget.
What is a custom LLM?
An LLM (Large Language Model) is the brain behind tools like ChatGPT. We train custom versions of these models on *your* business data. This means you get a chatbot that knows your specific pricing, policies, and history, answering staff or customer queries instantly.
Can AI answer my phone calls?
Yes. We can build AI voice agents that handle inbound calls for bookings or outbound calls for lead qualification. These agents sound human, can handle objections, and update your CRM automatically after the call.
Is my business data secure?
We prioritise data security. We use enterprise-grade encryption and secure vector databases. We ensure your proprietary business data is siloed and never used to train public models like ChatGPT.
What tasks can be automated?
We can automate almost any repetitive digital task. Examples include: parsing invoices from emails into Xero, syncing leads from Facebook to your CRM, drafting personalised proposals, or summarising long meeting notes.
Will AI replace my staff?
Not necessarily. Our goal is to remove the boring, repetitive tasks so your humans can focus on high-value strategy and customer relationships. AI is a tool to supercharge your team, not replace them.
How long does it take to build?
Simple automations (like Zapier workflows) can be live in 48 hours. Custom software or training a sophisticated Knowledge Base usually takes 2-4 weeks to ensure accuracy and testing.
Will I be able to speak to a real person?
Yes, Local AI experts in Wales
I don’t understand marketing jargon. Will your reports make sense to me?
We pride ourselves on "No Jargon Reporting." We provide transparent monthly reports that show exactly how our work is growing your business. We cut out the waffle and focus on clear feedback so you can see exactly where your money is going and what it is returning.
Can you build 'Chat with Files' tools?
Absolutely. We can build internal tools where your staff can upload a PDF (like a supplier contract or technical manual) and ask the AI questions about it, getting instant, cited answers.
S'mae, i'm Adam a AI & systems architect in Swansea, South Wales!
If you feel like you are drowning in admin or know your business could be more efficient, I can help.
I have spent 15 years building systems that save time. I specialise in connecting disparate software and deploying AI models that solve real-world business problems.
Working with me means you get practical solutions that impact your bottom line, not just hype about the latest tech trends.
Relaxed, friendly approach
Zero jargon or waffle
Strategies tailored to your budget
15+ years experience in the industry
Before we start, what should I call you?
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