Primedia Marketing developed a bespoke AI-powered property management system for Morgan Jones Property that has transformed how the agency operates day-to-day. Replacing expensive off-the-shelf tools like RentPro, our custom-built platform automates critical workflows that staff previously handled manually — from automatically scheduling EPC renewals with contractors when certificates expire, to an intelligent email processing system that reads incoming correspondence, extracts context, and triggers the appropriate follow-up actions. At its core sits a built-in RAG (Retrieval-Augmented Generation) system that gives every team member instant, contextual access to the full knowledge base — every landlord, tenant, property, and historical interaction — making the platform feel like a colleague who knows everything about the business.